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Privacy Policy

Privacy Statement

Maxwood Washrooms is a team of commercial washroom specialists, operating in the design and construction of commercial washrooms.

 

One of our main priorities is the privacy of our visitors.

 

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

About us

Maxwood Washrooms is operated by Maxwood Washroom Limited

Maxwood Washrooms is a UK-based washroom design and construction company. When we refer to “we”, “us” or “our” in this Statement we mean Maxwood Washrooms.

Our registered office is Maxwood, Bodmin Road, Coventry, CV2 5DB. Our company registration number is 08126619

We do not actively offer or promote our services to European citizens and the personal information we handle is governed by UK data protection law.

How to contact us

If you have any questions about this Privacy Statement or would like to contact us about any other matter, please use the following contact information:

Email:inspired@maxwoodwashrooms.co.uk
Address: Maxwood, Bodmin Road, Coventry, CV2 5DB

How we collect your personal information

We collect information about you in the following ways:

  • When you give us contact details in asking for information about our services, either via the telephone, our online enquiry forms or in-person.

  • When you engage our consultancy services

  • When you sign up as a subscriber for our emails.

  • When you register to attend one of our events or webinars, or download one of our guides

  • When you request a sample from our website

  • Via openly available public sources (e.g. LinkedIn or company websites)

  • When you give your business card

  • When we have quoted you for a project

 

Types of personal information we collect

The details we routinely collect include:

  • Full name

  • Email address

  • Job title

  • Phone number

  • Company

We do not collect any details considered particularly sensitive under data protection law, such as health data, biometrics or ethnicity. Our services are not aimed at children.

Log Files

Maxwoodwashrooms.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Maxwoodwashrooms.com uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users' experience by customizing our web page content based on visitors' browser type and/or other information.

View our Cookie Policy

Advertising Partners Privacy Policies

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Maxwoodwashrooms.com, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalise the advertising content that you see on websites that you visit.

Note that Maxwoodwashrooms.com has no access to or control over these cookies that are used by third-party advertisers.

How we use your personal information

Under data protection law, we rely on Legitimate Interests, which we have balanced with the interests of our clients, suppliers and business contacts.

We rely on Legitimate Interest for the following:

 

 

  • Provide, operate, and maintain our website

  • Improve, personalise, and expand our website

  • Understand and analyse how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  • Send you marketing emails

  • Find and prevent fraud

 

About our email newsletters

On the Maxwood website we invite you to opt-in and give your consent to receive our email newsletters.

We deploy pixels, via our email service provide Wix, to be able to assess open rates.

You can unsubscribe from these email newsletters at any point by clicking on the unsubscribe link on any email you receive from us. Alternatively, you can ask us to remove your details by emailing Email:inspired@maxwoodwashrooms.co.uk

About our events and reports

We run regular webinars, CPD and other events on topical design and architecture subjects.

When you register, we collect your name and business email address, along with your job title, company and location.

We use this information to facilitate your attendance at the webinar/event. It also allows us to tailor the content of our events where appropriate. We may also ask for your details when you download one of our guides.

Your details may be used by us to send you email communications to your provided email address about future events and services. We’ll always provide you with a clear opt out opportunity to indicate you’d prefer us not to contact you.

Your rights regarding your personal information

You have a number of rights under UK data protection law. These are listed below, along with our contact details, should you wish to make a request.

  • Informed: You have the right to be informed about how we handle your personal data.  This privacy statement is one of the ways we do this.

  • Access: You have the right to ask for a copy of the personal data we hold about you and the purposes for which we are using it. ‘Personal data’ is any information which can directly, or indirectly, identify you.

  • Rectification: You have the right to ask us to change any details which are incorrect or need updating.

  • Erasure: You have the right to ask us to delete your personal details. We will assess any deletion request on a case by case basis. If you’re subscriber to our email list, we can quickly fulfil your request, but in other circumstances there may be reasons why we need to keep information about you. If you have authored any content on the DPN and would like this to be deleted, please let us know.

  • Object: You have the absolute right to object to receiving direct marketing from us.  You also have the right to raise an objection about how we are handling your personal information.

  • Restriction: You have the right to ask us to restrict or suppress your personal information. This would mean we’d store it but not use it.

  • Portability: You have the right to obtain and reuse your personal data for your own purposes across different services.  Due to the nature of our business and the limited nature of the personal data we handle, we do not believe this right is likely to apply.

We don’t carry out any activities involving automated decisions being made about you.

If you’d like to exercise any of these rights or have any other query please use the following contact details:

Email:inspired@maxwoodwashrooms.co.uk


Address: Maxwood, Bodmin Road, Coventry, CV2 5DB

To fulfil your request, depending on our relationship with you, we may need to ask you for proof of identity. We’ll handle any requests as soon as possible, at least within one calendar month.

If you’re concerned about the way in which we have collected and used your personal information, please contact us and we’ll do our best to resolve this with you. If you remain unhappy with how we have handled your personal information, you have the right to raise a complaint with the UK’s Information Commissioner’s Office.

How we keep your personal information secure

We take appropriate steps to make sure personal information is stored in a secure environment to prevent any unauthorised access. We store your personal information at our registered offices.

Who we share personal information with

We won’t share your personal information with any other businesses for them to use for their own marketing purposes. We may disclose your personal data if required to do so by law.

We use external service providers to support the efficient running of our business. For example to send email newsletters, run online events, manage our accounts and develop our website. These service providers handle your personal data on our behalf, and we have appropriate contractual arrangements in place covering these relationships.

 

How long we keep your personal information for

We keep your personal details for as long as is necessary for the reasons we are using them for. How long, varies depending on our relationship with you. We routinely update our email subscriber lists to make sure those who are not engaged are removed. If you would like more information about this, please contact us at:  inspired@maxwoodwashrooms.co.uk

Updates to this statement

We regularly review and update this Statement to improve it, and where necessary to make changes if our activities alter or there are regulatory changes. We encourage you to review it from time to time. If we make any significant changes, we’ll endeavour to contact you to let you know.

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